Communication Skills
CO 200 - Administrative Assistant Skills Workshop
CO 205 - Communicating Effectively
CO 210 - Dealing with Difficult People
CO 215 - Developing Professional Confidence
CO 220 - Effective Business Writing
CO 225 - Effective E-mail Management
CO 230 - Effective Listening
CO 235 - Interpersonal Communication
CO 240 - Leading Effective Meetings
CO 245 - Tools for Virtual Collaboration
CO 250 - Writing Quickly & Effectively
Customer Service Skills
CS 300 - Coaching for Customer Service
CS 305 - Communicating in Writing with Customers
CS 310 - Communicating with Customers
CS 315 - Creating a Customer-Centric Culture
CS 320 - Effective Telephone Communication
CS 325 - Establishing Service Standards
CS 330 - Identifying Service Obstacles
CS 335 - Internal Customer Service
CS 340 - Quality Customer Service in Five Steps
CS 345 - Removing Service Obstacles
CS 350 - Resolving Customer Problems & Complaints
Management & Leadership Skills
LD 400 - Change Management
LD 405 - Coaching and Skill Transfer
LD 410 - Developing Employees
LD 415 - Emerging Leaders Program
LD 420 - Ethical Decision Making
LD 425 - Leading & Motivating
LD 430 - Leading with Emotional Intelligence
LD 435 - Problem Solving & Decision-Making
LD 440 - Public Speaking
LD 445 - Strategic Thinking
LD 450 - Team Leadership
LD 455 - Working with a Multi-Generational Workforce
Supervisory Skills
SV 500 - Addressing Performance Problems
SV 505 - Coaching & Mentoring
SV 510 - Coping with Change
SV 515 - Delegating Work Effectively
SV 520 - Employee Engagement
SV 525 - Giving & Receiving Feedback
SV 530 - Leadership Essentials
SV 535 - Managing Projects
SV 540 - Mastering the Transition to Supervisor
SV 545 - Performance Appraisal and the IDP
SV 550 - Supervisory Skills Refresher
HR Policies & Compliance
HR 600 - Conducting Workplace Investigations
HR 605 - Diversity on the Job
HR 610 - Employment Law Update
HR 615 - Fundamentals of Human Resources
HR 620 - Job Analysis
HR 625 - Onboarding
HR 630 - Performance Planning and Review
HR 635 - Preventing Violence in the Workplace
HR 640 - Preventing Harassment
HR 645 - Recruiting & Selection
HR 650 - Succession Planning
Personal Development
PD 700 - Assertiveness
PD 705 - Collaboration Skills
PD 710 - Conflict Resolution
PD 715 - Coping with Change
PD 720 - Developing Professional Prescence
PD 725 - Effective Presentations
PD 730 - Handling Stress
PD 735 - Managing Your Career
PD 740 - Personal Accountability
PD 745 - Public Speaking
PD 750 - Setting Effective Goals
PD 755 - Time Management
Sales Skills
SL 800 - Retail Sales Mastery Techniques
SL 805 - B2B Sales Success
SL 810 - Lead Generation Bootcamp
SL 815 - Sales Leadership Excellence
SL 820 - Sales Supervision 101
SL 825 - Professional Selling Skills
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How much do your programs cost?Our prices vary depending on the complexity of a project and the time required to prepare and deliver a program. Please contact us for specific pricing details.
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Can you accommodate large groups for training sessions?Absolutely! We have the capacity to accommodate large groups for our training sessions. Whether you have a small team or a large organization, we can arrange training programs that cater to your group size.
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Do you offer discounts for bulk bookings?Yes, we provide discounts for bulk bookings. Contact us to discuss your specific requirements and explore available discounts.
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Can you customize your training programs to align with our organization's specific needs?Absolutely! We recognize that every organization has unique requirements and goals. We offer tailored training solutions to ensure our programs align with your specific needs.
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How are your virtual classrooms led?Our virtual classrooms are facilitator-led and are designed to foster interaction and collaboration. Participants can actively engage with the instructor and other participants through live chat, video conferencing, breakout rooms, and interactive activities.
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Can we request a phone call or meeting to discuss the requested information in more detail?We are more than happy to arrange a phone call or meeting to discuss your specific needs at a time convenient for you.
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How long does it typically take to develop a custom training program?The timeline for developing a custom training program depends on several factors, such as the complexity of the topic, the level of customization required, and the review and approval processes. We will work closely with you to establish a realistic timeline based on your specific needs.
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How soon can we expect a response after submitting a request for more information?We strive to respond to all inquiries promptly. You can typically expect to receive a response within 1 business day after submitting a request for information.